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PRIVACY POLICY
This Privacy Policy (“Policy”) explains how Learning Saint, together with its parent entities, subsidiaries, affiliates, associated entities, international offices, service providers, successors, and permitted assigns (collectively, “Learning Saint,” “Company,” “we,” “us,” or “our”), collects, uses, stores, shares, transfers, protects, and otherwise processes personal data in connection with our websites, applications, portals, learning systems, communication channels, products, services, and programs (collectively, the “Platform” and “Programs”).
This Policy applies to individuals who access, browse, inquire about, register for, purchase, enroll in, use, or otherwise interact with our Platform or Programs, including prospective students, students, trainees, scholarship applicants, sponsors, employers, corporate clients, mentors, faculty, visitors, and other users (“you” or “your”).
By accessing or using the Platform, submitting information to us, creating an account, making a payment, enrolling in a Program, or otherwise interacting with Learning Saint, you acknowledge that you have read and understood this Policy.
1. WHO WE ARE
Learning Saint is an international education and services organization operating across multiple jurisdictions, including the United States, the United Kingdom, India, and other international markets. Depending on the country, Program, payment flow, or operational structure involved, the Learning Saint entity acting as the controller or business responsible for your personal data may differ. This entity should be identified in your invoice, enrollment form, payment page, contract, or official Learning Saint communication. That entity-specific approach is a safer global structure than using a single-country notice for all users everywhere. If no separate entity is identified, the Learning Saint entity that markets, administers, bills for, or delivers the relevant Program or service to you will generally be treated as the responsible entity for that interaction.
2. SCOPE OF THIS POLICY
This Policy applies to personal data processed by Learning Saint in connection with:
- our websites, including www.learningsaint.com and any affiliated or localized sites;
- mobile applications, dashboards, student portals, LMS systems, and support systems;
- email, SMS, WhatsApp, phone, webinar, social community, and other communication channels operated or used by Learning Saint;
- educational, certification, mentoring, counseling, placement-support, scholarship, workshop, webinar, academic, and professional programs and services;
- any offline or online inquiry, application, registration, payment, support, recruitment, or service-related activity involving Learning Saint.
This Policy does not apply to third-party websites, services, or platforms that are not operated or controlled by Learning Saint, even if they are linked from our Platform.
3. WHAT PERSONAL DATA WE COLLECT
The personal data we collect depends on how you interact with us, the Program or service you use, your location, and Applicable Privacy Law. Depending on the context, we may collect the following categories of personal data:
3.1 Identity and Profile Data
- full name
- date of birth
- gender, where relevant or voluntarily provided
- nationality or citizenship, where relevant
- photograph or profile image
- signature
- username, account ID, or profile identifier
3.2 Contact Data
- email address
- phone number
- mailing or billing address
- city, state, province, postal code, and country
3.3 Account and Authentication Data
- login credentials
- password or password hash
- one-time-password verification logs
- account recovery information
- identity-verification information where needed for access, fraud prevention, or compliance
3.4 Education, Career, and Application Data
- educational qualifications
- work history or experience
- resume or CV
- goals, areas of interest, and course preferences
- scholarship, sponsorship, or recruitment-related information
- application forms, admissions records, and eligibility materials
3.5 Transaction and Payment Data
- payment status
- transaction IDs
- invoice and receipt data
- billing information
- amount paid, currency, country, and payment timing
- limited payment-provider metadata received from processors
Payment card numbers and similar payment credentials are generally processed by authorized third-party payment providers, not stored directly by Learning Saint except where lawfully permitted and operationally necessary.
3.6 Communications and Support Data
- inquiries submitted through forms, chat, phone, email, or messaging channels
- call recordings, meeting notes, support tickets, and service history
- survey responses, feedback, complaints, and escalation records
3.7 Learning, Assessment, and Program Participation Data
- attendance
- assignment submissions
- project submissions
- grades, scores, evaluations, peer feedback, and progress data
- exam results and proctoring information
- webcam, audio, or screen-monitoring data where assessments or integrity controls require it
- forum posts, chat messages, comments, and user-generated educational content
3.8 Device, Usage, and Technical Data
- IP address
- browser type and version
- operating system
- device identifiers
- language preferences
- pages viewed, session duration, clickstream data, and navigation behavior
- referral sources
- date/time stamps
- cookies, pixels, tags, and similar technologies
3.9 Marketing and Preference Data
- preferences for receiving communications
- lead-source and campaign data
- engagement with ads, emails, messages, forms, and landing pages
- inferred interests based on your interactions with our services
3.10 Recruitment, Placement, Sponsorship, and Employer Data
Where relevant to a Program or service, we may collect or receive information from employers, recruiters, sponsors, scholarship providers, or referral partners relating to your application, progress, interviews, sponsorship status, or placement activity.
4. SENSITIVE AND SPECIAL CATEGORIES OF DATA
The old policy stated that Learning Saint does not collect or process special or sensitive personal data, but elsewhere it listed information that can be treated as sensitive in some jurisdictions, including ID numbers, assessment webcam recordings, and California sensitive personal information. The revised approach below is more accurate and safer. Learning Saint generally does not seek to collect sensitive personal data unless it is reasonably necessary, lawfully permitted, or you voluntarily choose to provide it. Depending on the Program, jurisdiction, or legal requirement, we may process limited categories of data that may be considered sensitive, special-category, or specially regulated under some laws, such as:
- government-issued identification numbers or ID documents used for verification, fraud prevention, or compliance;
- webcam, audio, video, or biometric-like data used for assessment integrity, proctoring, or identity checks
- accessibility, accommodation, or health-related information you choose to provide so we can support your participation;
- demographic or protected-category information where legally required, voluntarily supplied, or necessary for compliance, reporting, or accommodations.
Where Applicable Privacy Law requires enhanced notice, explicit consent, additional safeguards, or the ability to limit use of such data, Learning Saint will apply those requirements to the extent legally applicable.
5. HOW WE COLLECT PERSONAL DATA
We may collect personal data:
5.1 Directly from You
When you:
- browse our website;
- fill out inquiry, application, or contact forms;
- register for a Program, webinar, or event;
- create an account;
- make a payment;
- upload assignments, projects, or other content;
- participate in assessments;
- communicate with us by phone, email, chat, SMS, WhatsApp, or support systems;
- respond to surveys, scholarship forms, referral forms, or placement-related forms.
5.2 Automatically
When you use our Platform, we may automatically collect technical and usage data through cookies, logs, pixels, analytics tools, SDKs, and similar technologies.
5.3 From Third Parties
We may receive personal data from:
- payment providers;
- ad platforms and analytics providers;
- Educational Partners;
- recruiters, sponsors, employers, and scholarship providers;
- referral partners and affiliates;
- verification and identity-check providers;
- publicly available sources where lawfully permitted.
6. COOKIES, PIXELS, AND SIMILAR TECHNOLOGIES
We use cookies, pixels, tags, and similar technologies to operate the Platform, remember preferences, improve performance, measure traffic, secure our systems, and support advertising and analytics activities.
These technologies may include:
- strictly necessary cookies for site operation and authentication;
- functional cookies to remember settings and preferences;
- analytics cookies to understand traffic and usage patterns;
- advertising or targeting technologies used by us or our partners to measure and improve campaigns and personalize marketing where permitted by law.
You can control cookies through your browser settings and, where available, through our cookie tools or consent mechanisms. Disabling some cookies may affect Platform functionality.
The old policy included browser-specific external links for cookie management. Those are not necessary to keep in the legal notice itself; a shorter browser-settings explanation is usually cleaner and easier to maintain.
7. ANALYTICS AND ADVERTISING TECHNOLOGIES
We may use analytics and advertising tools provided by third parties, such as website analytics platforms, conversion tools, ad networks, and custom audience products, to understand site performance, audience engagement, lead sources, and marketing effectiveness.
These providers may collect or receive technical identifiers, online activity information, cookie IDs, event data, and related metadata in connection with your visit to our Platform.
Where required by law, we will obtain consent before using non-essential cookies or similar technologies. Where required by law, we also provide the ability to opt out of certain advertising or sharing activities. UK privacy notices must clearly explain these types of uses, and California privacy laws require businesses to explain relevant categories, disclosures, and rights where applicable.
8. HOW WE USE PERSONAL DATA
We may use personal data for the following purposes:
- to provide, administer, and deliver our Platform and Programs;
- to create and maintain accounts;
- to process registrations, enrollments, and payments;
- to manage attendance, assessments, grades, certifications, and learner progress;
- to authenticate users and prevent fraud, abuse, and unauthorized access;
- to respond to inquiries and provide support;
- to conduct onboarding, counseling, mentoring, and student-success activities;
- to communicate academic, operational, service, compliance, and security information;
- to improve our Platform, Programs, services, and user experience;
- to run surveys, research, audits, and analytics;
- to support scholarship, employer-sponsored, recruitment, referral, or placement services;
- to enforce our Terms and policies;
- to protect our rights, systems, users, and business operations;
- to comply with legal, regulatory, tax, audit, reporting, and dispute-resolution obligations;
- to send marketing communications where permitted by law.
9. LEGAL BASES FOR PROCESSING
Where Applicable Privacy Law requires a legal basis for processing, Learning Saint may rely on one or more of the following:
- performance of a contract or steps taken at your request before entering into a contract;
- compliance with legal or regulatory obligations;
- legitimate interests, such as service improvement, fraud prevention, platform security, analytics, support, and lawful business operations;
- consent, where required or where we choose to rely on consent;
- protection of vital interests;
- public-interest or research-related grounds where lawfully applicable.
This formulation is designed to work more safely across jurisdictions than the older one-size-fits-all wording. UK law expects privacy notices to clearly explain both transparency information and individual rights, while India’s DPDP Act and California privacy law also require notice and rights frameworks that depend on context.
10. MARKETING COMMUNICATIONS
We may send you service, transactional, academic, support, and operational communications when necessary to administer our relationship with you. We may also send promotional, event, or marketing communications where permitted by law and, where required, based on valid consent or another lawful basis. You may opt out of marketing emails by using the unsubscribe method included in those messages or by contacting us. US commercial email rules require recipients to be able to stop future marketing emails, so the updated policy keeps a clear opt-out structure. Opting out of marketing communications does not prevent us from sending important service-related or legal notices.
11. HOW WE DISCLOSE PERSONAL DATA
We may disclose personal data to the following categories of recipients where necessary and lawful:
11.1 Learning Saint Group Entities
We may share data within Learning Saint group companies and affiliated entities for internal administration, support, service delivery, governance, reporting, and legitimate business purposes.
11.2 Educational Partners and Assessors
We may share relevant personal data, performance information, assessment materials, and progress data with universities, institutions, mentors, graders, external evaluators, faculty, and Educational Partners where needed to deliver a Program, evaluate your work, issue a certificate, or support academic administration.
11.3 Service Providers
We may share personal data with vendors and service providers that support:
- hosting and cloud infrastructure;
- payment processing;
- CRM, communication, and support systems;
- identity verification;
- webinar and teaching tools;
- proctoring and exam integrity systems;
- analytics, advertising, and marketing tools;
- security and fraud prevention;
- legal, accounting, audit, insurance, and compliance services;
- recruitment or placement-related services.
11.4 Sponsors, Employers, Recruiters, and Scholarship Providers
If a Program is sponsored, employer-funded, scholarship-supported, or tied to career-support services, we may share relevant data with sponsors, employers, recruiters, and scholarship providers, including progress, attendance, grades, or participation information where necessary and lawful.
11.5 Authorities and Legal Recipients
We may disclose personal data to courts, regulators, law enforcement agencies, tax authorities, social-security bodies, or other public authorities where required or permitted by law, or where necessary to establish, exercise, or defend legal claims.
11.6 Corporate Transactions
We may disclose or transfer personal data in connection with a merger, acquisition, financing, restructuring, sale of assets, business transfer, reorganization, or similar transaction.
12. SALE, SHARING, AND TARGETED ADVERTISING
Learning Saint does not sell personal data for money in the ordinary sense of that term. However, because some advertising and analytics practices can be treated as “sale,” “sharing,” or “targeted advertising” under certain US state privacy laws, we reserve the right to provide the notices and opt-out choices required by those laws where applicable. California law specifically requires privacy notices to explain certain rights and request methods if those laws apply. If Learning Saint engages in covered advertising or sharing activity in a way that triggers such laws, we will provide the required mechanisms, such as opt-out links, preference controls, or recognized request methods.
13. INTERNATIONAL DATA TRANSFERS
Because Learning Saint operates globally, personal data may be processed in countries other than the country where you are located, including countries where data protection laws may differ. Where required by law, Learning Saint will implement appropriate safeguards for such transfers, which may include contractual protections, internal controls, or other legally recognized transfer mechanisms. India’s DPDP Act, UK GDPR guidance, and California notice requirements all reflect the broader principle that cross-border processing must still be explained and handled lawfully.
14. DATA RETENTION
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to:
- provide the Platform or Programs;
- maintain academic and business records;
- comply with legal, tax, audit, or regulatory obligations;
- resolve disputes;
- enforce agreements;
- protect rights and systems.
Retention periods may vary depending on the type of data, the Program, operational needs, dispute risk, and Applicable Privacy Law.
15. DATA SECURITY
Learning Saint maintains administrative, technical, physical, and organizational measures designed to protect personal data against unauthorized access, use, disclosure, alteration, and destruction. These measures may include:
- access controls;
- role-based permissions;
- encryption where appropriate;
- security policies and employee training;
- audit logging and monitoring;
- vendor controls;
- incident-response processes;
- data minimization and retention controls.
Security expectations in modern privacy frameworks include using appropriate technical and organizational measures, including privacy-by-design and governance controls. No system can guarantee absolute security, and we cannot promise that security measures will never be overcome.
16. YOUR PRIVACY RIGHTS
Depending on your location and the law that applies, you may have rights relating to your personal data, including the right to:
- know or access personal data we hold about you;
- request correction of inaccurate data;
- request deletion of personal data, subject to legal exceptions;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request portability of certain data;
- opt out of certain marketing, targeted advertising, sale, or sharing activities;
- complain to a regulator or supervisory authority where applicable.
UK privacy law provides individuals with rights such as access, correction, deletion in certain cases, objection, restriction, portability, and rights related to automated decision-making. California law also requires notice of rights and request methods. To exercise a privacy right, contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request. We may deny or limit a request where permitted by law, including where the request is manifestly unfounded, excessive, technically disproportionate, would adversely affect the rights of others, or conflicts with legal obligations.
17. CALIFORNIA AND OTHER US STATE PRIVACY NOTICES
If you are a resident of California or another US state with an applicable privacy law, you may have additional rights, subject to statutory limitations and verification requirements. Depending on the law that applies, these rights may include:
- the right to know categories and specific pieces of personal information collected;
- the right to know categories of sources, purposes, and disclosures;
- the right to delete;
- the right to correct;
- the right to opt out of sale, sharing, or targeted advertising;
- the right to limit certain uses of sensitive personal information where applicable;
- the right not to be discriminated against for exercising privacy rights.
California privacy law specifically requires businesses to include rights descriptions and request methods in their privacy notices where the law applies.To submit a request, contact us at:
Email: [Insert Privacy Email / DPO Email]
Webform: [Insert Privacy Request URL, if any]
18. CHILDREN’S PRIVACY
Our Platform and Programs are generally not intended for children below the age at which they can lawfully consent under the privacy law applicable to them, unless we expressly permit participation through a parent or guardian. We do not knowingly collect personal data from children in violation of Applicable Privacy Law. If we learn that we have collected personal data from a child in a manner that requires deletion or parental authorization, we will take appropriate steps consistent with Applicable Privacy Law.
19. THIRD-PARTY LINKS AND EXTERNAL SITES
Our Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy notices before providing information to them.
20. RECORDS, GOVERNANCE, AND BREACH HANDLING
Learning Saint may maintain records of processing activities, privacy controls, and incident-response processes where required or appropriate. We may also conduct internal reviews, risk assessments, audits, and vendor checks relating to privacy and security. Where Applicable Privacy Law requires breach notification, Learning Saint will assess and respond to qualifying incidents in accordance with those legal requirements. UK guidance, for example, contemplates regulator notification for certain qualifying incidents, and the old policy’s 72-hour wording was derived from that type of framework.
21. CHANGES TO THIS POLICY
We may update this Policy from time to time. We will post the revised version on the Platform and, where required by law or appropriate in context, provide additional notice.
The “Last Updated” date at the top of this Policy indicates when the latest revision was made.
22. CONTACT US
For privacy questions, requests, or complaints, please contact:
Learning Saint Privacy / Data Protection Contact
Email: info@learningsaint.com
Phone: 1-(302)-592-6724
Address: 16192 Coastal Highway Lewes, Delaware 19958
If Learning Saint appoints a formal Data Protection Officer or equivalent privacy contact for one or more jurisdictions, that person’s details should be listed here.
23. CONTROLLER / BUSINESS DETAILS
The Learning Saint entity responsible for deciding how and why your personal data is processed will depend on the context in which your data is collected, the Program you use, your geography, and the contracting entity identified in your transaction documents or official communications.
Before publication, this section should be completed with the relevant legal entities for:
- United States
- United Kingdom
- India
- any other region where Learning Saint actively contracts with users