1. Who We Are

Learning Saint is an international education and services organization operating across multiple jurisdictions, including the United States, the United Kingdom, India, and other international markets. Depending on the country, Program, payment flow, or operational structure involved, the Learning Saint entity acting as the controller or business responsible for your personal data may differ.

The responsible entity should be identified in your invoice, enrollment form, payment page, contract, or official Learning Saint communication. If no separate entity is identified, the Learning Saint entity that markets, administers, bills for, or delivers the relevant Program or service to you will generally be treated as the responsible entity for that interaction.

2. Scope of This Policy

This Policy applies to personal data processed by Learning Saint in connection with:

• our websites, including www.learningsaint.com and any affiliated or localized sites;
• mobile applications, dashboards, student portals, LMS systems, and support systems;
• email, SMS, WhatsApp, phone, webinar, social community, and other communication channels operated or used by Learning Saint;
• online advertising and lead-generation campaigns, including Facebook / Meta Lead Ads, Instagram, Google, and similar platforms where you submit your details in response to our ads;
• educational, certification, mentoring, counseling, placement-support, scholarship, workshop, webinar, academic, and professional programs and services;
• any offline or online inquiry, application, registration, payment, support, recruitment, or service-related activity involving Learning Saint.

This Policy does not apply to third-party websites, services, or platforms that are not operated or controlled by Learning Saint, even if they are linked from our Platform or used to display our advertising.

3. What Personal Data We Collect

The personal data we collect depends on how you interact with us, the Program or service you use, your location, and applicable privacy law. Depending on the context, we may collect the following categories of personal data:

3.1 Identity and Profile Data

• full name;
• date of birth;
• gender, where relevant or voluntarily provided;
• nationality or citizenship, where relevant;
• photograph or profile image;
• username, account ID, or profile identifier.

3.2 Contact Data

• email address;
• phone number;
• mailing or billing address;
• city, state, province, postal code, and country.

3.3 Lead and Enquiry Data (Web Forms & Facebook / Meta Lead Ads)

When you complete a contact, enquiry, callback, brochure-download, or registration form on our website, or when you submit your details through a Facebook / Meta Lead Ad or a similar lead form on another advertising platform, we collect the information you provide — typically your name, email address, phone number, course of interest, and any message or campaign details associated with that form. Where you submit a lead through Meta, we receive that lead information from Meta so that our team can respond to your enquiry.

3.4 Account and Authentication Data

• login credentials and password (stored as a hash);
• one-time-password verification logs;
• account recovery information;
• identity-verification information where needed for access, fraud prevention, or compliance.

3.5 Education, Career, and Application Data

• educational qualifications and work history or experience;
• resume or CV;
• goals, areas of interest, and course preferences;
• scholarship, sponsorship, or recruitment-related information;
• application forms, admissions records, and eligibility materials.

3.6 Transaction and Payment Data

• payment status and transaction IDs;
• invoice and receipt data and billing information;
• amount paid, currency, country, and payment timing;
• limited payment-provider metadata received from processors.

Payment card numbers and similar payment credentials are generally processed by authorized third-party payment providers (such as our payment gateways), not stored directly by Learning Saint except where lawfully permitted and operationally necessary.

3.7 Communications and Support Data

• inquiries submitted through forms, chat, phone, email, or messaging channels;
• call recordings, meeting notes, support tickets, and service history;
• survey responses, feedback, complaints, and escalation records.

3.8 Learning and Program Participation Data

• attendance, assignment and project submissions;
• grades, scores, evaluations, and progress data;
• exam results and, where integrity controls require it, proctoring information;
• forum posts, chat messages, comments, and other user-generated educational content.

3.9 Device, Usage, and Technical Data

• IP address, browser type and version, and operating system;
• device identifiers and language preferences;
• pages viewed, session duration, clickstream data, and navigation behavior;
• referral sources and date/time stamps;
• cookies, pixels, tags, and similar technologies.

3.10 Marketing and Preference Data

• preferences for receiving communications;
• lead-source and campaign data, including which ad or platform you came from;
• engagement with ads, emails, messages, forms, and landing pages;
• inferred interests based on your interactions with our services.

4. Sensitive and Special Categories of Data

Learning Saint generally does not seek to collect sensitive personal data unless it is reasonably necessary, lawfully permitted, or you voluntarily choose to provide it. Depending on the Program, jurisdiction, or legal requirement, we may process limited categories of data that may be considered sensitive, special-category, or specially regulated under some laws, such as:

• government-issued identification numbers or ID documents used for verification, fraud prevention, or compliance;
• webcam, audio, or video data used for assessment integrity, proctoring, or identity checks;
• accessibility, accommodation, or health-related information you choose to provide so we can support your participation;
• demographic or protected-category information where legally required, voluntarily supplied, or necessary for compliance or accommodations.

Where applicable privacy law requires enhanced notice, explicit consent, additional safeguards, or the ability to limit use of such data, Learning Saint will apply those requirements to the extent legally applicable.

5. How We Collect Personal Data

5.1 Directly from You

When you browse our website, fill out inquiry, application, or contact forms, register for a Program, webinar, or event, create an account, make a payment, upload content, participate in assessments, or communicate with us by phone, email, chat, SMS, or WhatsApp.

5.2 Automatically

When you use our Platform, we may automatically collect technical and usage data through cookies, logs, pixels, analytics tools, SDKs, and similar technologies.

5.3 From Third Parties and Advertising Platforms

We may receive personal data from advertising and lead platforms such as Facebook / Meta (including Meta Lead Ads), Google, and similar networks when you submit a lead form or interact with our ads; from payment providers; from analytics providers; from educational partners, recruiters, sponsors, employers, and scholarship providers; from referral partners and affiliates; from verification and identity-check providers; and from publicly available sources where lawfully permitted.

6. Cookies, Pixels, and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate the Platform, remember preferences, improve performance, measure traffic, secure our systems, and support advertising and analytics activities. These technologies may include:

• Strictly necessary cookies for site operation and authentication;
• Functional cookies to remember settings and preferences;
• Analytics cookies to understand traffic and usage patterns; and
• Advertising or targeting technologies used by us or our partners to measure and improve campaigns and personalize marketing where permitted by law.

We use advertising and analytics technologies from third parties, which may include the Meta Pixel (Facebook / Instagram), Google products (such as Google Analytics, Google Ads, and Google Tag Manager), and tools provided by our payment processors. These providers may collect or receive technical identifiers, cookie IDs, event data, and related metadata in connection with your visit to our Platform, in order to measure conversions, understand site performance, and deliver relevant advertising.

You can control cookies through your browser settings and, where available, through our cookie tools or consent mechanisms. Where required by law, we will obtain consent before using non-essential cookies or similar technologies, and we provide the ability to opt out of certain advertising or sharing activities. Disabling some cookies may affect Platform functionality.

7. How We Use Personal Data

We may use personal data for the following purposes:

• to respond to enquiries and leads (including those received through web forms and Facebook / Meta Lead Ads) and to contact you about courses and Programs you have expressed interest in;
• to provide, administer, and deliver our Platform and Programs;
• to create and maintain accounts and to process registrations, enrollments, and payments;
• to manage attendance, assessments, grades, certifications, and learner progress;
• to authenticate users and prevent fraud, abuse, and unauthorized access;
• to provide support and conduct onboarding, counseling, mentoring, and student-success activities;
• to improve our Platform, Programs, services, and user experience, and to run surveys, research, and analytics;
• to measure and improve our advertising campaigns and understand which ads and platforms generate leads;
• to support scholarship, employer-sponsored, recruitment, referral, or placement services;
• to enforce our Terms and policies and protect our rights, systems, users, and business operations;
• to comply with legal, regulatory, tax, audit, reporting, and dispute-resolution obligations;
• to send marketing communications where permitted by law.

8. Legal Bases for Processing

Where applicable privacy law requires a legal basis for processing, Learning Saint may rely on one or more of the following: performance of a contract or steps taken at your request before entering into a contract; compliance with legal or regulatory obligations; legitimate interests (such as service improvement, fraud prevention, platform security, analytics, support, and lawful business operations); consent, where required or where we choose to rely on consent; protection of vital interests; and public-interest or research-related grounds where lawfully applicable.

9. Marketing Communications

We may send you service, transactional, academic, support, and operational communications when necessary to administer our relationship with you. We may also send promotional, event, or marketing communications where permitted by law and, where required, based on valid consent or another lawful basis.

You may opt out of marketing emails by using the unsubscribe method included in those messages or by contacting us at [email protected]. Opting out of marketing communications does not prevent us from sending important service-related or legal notices.

10. How We Disclose Personal Data

We may disclose personal data to the following categories of recipients where necessary and lawful:

10.1 Learning Saint Group Entities

Within Learning Saint group companies and affiliated entities for internal administration, support, service delivery, governance, and legitimate business purposes.

10.2 Educational Partners and Assessors

With universities, institutions, mentors, graders, external evaluators, faculty, and educational partners where needed to deliver a Program, evaluate your work, issue a certificate, or support academic administration.

10.3 Service Providers

With vendors that support hosting and cloud infrastructure; payment processing; CRM, communication, and support systems; identity verification; webinar and teaching tools; proctoring and exam integrity; analytics, advertising, and marketing tools (including Meta and Google); security and fraud prevention; and legal, accounting, audit, and compliance services.

10.4 Advertising and Analytics Platforms

With advertising and analytics providers such as Meta (Facebook / Instagram) and Google, in connection with campaign measurement, audience insights, and lead delivery, subject to those platforms' own terms and privacy policies.

10.5 Sponsors, Employers, Recruiters, and Scholarship Providers

If a Program is sponsored, employer-funded, scholarship-supported, or tied to career-support services, we may share relevant data (such as progress, attendance, grades, or participation) where necessary and lawful.

10.6 Authorities and Legal Recipients

To courts, regulators, law enforcement agencies, tax authorities, or other public authorities where required or permitted by law, or where necessary to establish, exercise, or defend legal claims.

10.7 Corporate Transactions

In connection with a merger, acquisition, financing, restructuring, sale of assets, business transfer, or similar transaction.

11. Sale, Sharing, and Targeted Advertising

Learning Saint does not sell personal data for money in the ordinary sense of that term. However, because some advertising and analytics practices can be treated as “sale,” “sharing,” or “targeted advertising” under certain US state privacy laws, we reserve the right to provide the notices and opt-out choices required by those laws where applicable. If Learning Saint engages in covered advertising or sharing activity in a way that triggers such laws, we will provide the required mechanisms, such as opt-out links, preference controls, or recognized request methods.

12. International Data Transfers

Because Learning Saint operates globally, personal data may be processed in countries other than the country where you are located, including countries where data protection laws may differ. Where required by law, Learning Saint will implement appropriate safeguards for such transfers, which may include contractual protections, internal controls, or other legally recognized transfer mechanisms.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Platform or Programs; maintain academic and business records; comply with legal, tax, audit, or regulatory obligations; resolve disputes; enforce agreements; and protect rights and systems. Retention periods may vary depending on the type of data, the Program, operational needs, dispute risk, and applicable privacy law. Lead and enquiry data that does not result in enrollment is retained only for as long as needed to follow up on your interest and for reasonable record-keeping, unless you ask us to delete it sooner.

14. Data Security

Learning Saint maintains administrative, technical, physical, and organizational measures designed to protect personal data against unauthorized access, use, disclosure, alteration, and destruction. These measures may include access controls, role-based permissions, encryption where appropriate, security policies and employee training, audit logging and monitoring, vendor controls, incident-response processes, and data-minimization and retention controls. No system can guarantee absolute security, and we cannot promise that security measures will never be overcome.

15. Your Privacy Rights

Depending on your location and the law that applies, you may have rights relating to your personal data, including the right to:

• know or access personal data we hold about you;
• request correction of inaccurate data;
• request deletion of personal data, subject to legal exceptions;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain data;
• opt out of certain marketing, targeted advertising, sale, or sharing activities;
• complain to a regulator or supervisory authority where applicable.

To exercise a privacy right, contact us at [email protected] using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request, and we may deny or limit a request where permitted by law.

17. California and Other US State Privacy Notices

If you are a resident of California or another US state with an applicable privacy law, you may have additional rights, subject to statutory limitations and verification requirements. Depending on the law that applies, these rights may include the right to know the categories and specific pieces of personal information collected; the right to know categories of sources, purposes, and disclosures; the rights to delete and correct; the right to opt out of sale, sharing, or targeted advertising; the right to limit certain uses of sensitive personal information where applicable; and the right not to be discriminated against for exercising privacy rights. To submit a request, contact us at [email protected].

18. Children's Privacy

Our Platform and Programs are generally not intended for children below the age at which they can lawfully consent under the privacy law applicable to them, unless we expressly permit participation through a parent or guardian. We do not knowingly collect personal data from children in violation of applicable privacy law. If we learn that we have collected personal data from a child in a manner that requires deletion or parental authorization, we will take appropriate steps consistent with applicable privacy law.

19. Third-Party Links and External Sites

Our Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy notices before providing information to them.

20. Changes to This Policy

We may update this Policy from time to time. We will post the revised version on the Platform and, where required by law or appropriate in context, provide additional notice. The “Last Updated” date at the top of this Policy indicates when the latest revision was made.