United States

Job Oriented Personality Grooming Program

IN Collaboration With IBM & Microsoft ibm_mircosoft

Unlock Your Potential: Transform Your Career with Our Comprehensive English and Soft Skills Training

Are you currently working in a Hindi Call Center, but feeling limited by your language proficiency and earning potential? Do you dream of stepping into the world of international BPOs where higher salaries, incentives, and additional perks await you? Look no further! Our tailored course is designed just for you.

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Upskill for Your Dream Job

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Students Placed

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Average Salary Hike

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About the Program

At Learning Saint, we understand the aspirations and challenges of individuals like you who are eager to excel in the global BPO industry. With years of experience in language and soft skills training, we have developed a program specifically crafted to bridge the gap between your current skill set and the requirements of international BPOs.

About Our Course

At our institute, we offer a comprehensive course specifically tailored to meet the needs of call center professionals. Here’s what you can expect:

Professional English Classes: Our expert instructors will guide you through interactive sessions focused on enhancing your English language proficiency. From grammar and vocabulary to pronunciation and fluency, we cover it all to help you communicate effectively with confidence.

Effective Communication Skills: In the call center industry, effective communication is key. Through practical exercises and real-life scenarios, you’ll learn how to engage with customers, handle challenging situations, and convey your message clearly and persuasively.

Personality Development Classes: Your personality plays a significant role in your success. Our dedicated modules will help you develop essential soft skills such as time management, teamwork, leadership, and problem-solving, empowering you to excel both professionally and personally.

Course Modules Curriculum

Module 1: Foundation of English Language

Introduction to English grammar
Parts of speech: nouns, verbs, adjectives, adverbs, etc.
Sentence structure and formation
Basic vocabulary building exercises
Listening comprehension activities

Module 2: Building Language Skills

Intermediate grammar: tenses, articles, prepositions, conjunctions, etc.
Expanding vocabulary through reading comprehension
Speaking practice: role-plays, dialogues, and discussions
Writing skills: composing emails, letters, and simple essays
Audiovisual aids for pronunciation improvement

Module 3: Advanced Language Proficiency

Advanced grammar: conditionals, reported speech, passive voice, etc.
Advanced vocabulary acquisition techniques
Advanced reading comprehension exercises
Oral presentations and public speaking practice
Writing complex documents: reports, summaries, etc.

Module 4: Personality Development

Self-awareness and self-assessment
Building confidence and self-esteem
Effective communication skills
Body language and non-verbal communication
Assertiveness and conflict resolution techniques

Module 5: Soft Skills Training

Decision-making strategies and techniques
Problem-solving methodologies
Time management and organizational skills
Customer service excellence: handling queries, complaints, and feedback
Teamwork and collaboration in a professional setting

Module 6: Practical Application and Mock Scenarios

Mock interviews for job readiness
Role-plays simulating real-life scenarios in BPO settings
Case studies and group discussions
Presentation of individual and group projects
Feedback and constructive criticism sessions

Module 7: Career Guidance and Job Placement Assistance

Resume building and cover letter writing workshops
Interview preparation sessions: mock interviews, tips, and techniques
Job search strategies and networking opportunities
Job placement assistance and connections with potential employers
Ongoing support and guidance even after securing employment

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Our Comprehensive Program

Our 3-month intensive program is meticulously crafted to equip you with the essential tools for success in the international BPO sector. Here’s what you can expect:

English Speaking Course

From basic grammar to advanced conversation skills, our expert instructors will guide you through every step of your English language journey.

Personality Development

Enhance your confidence, communication, and interpersonal skills to make a lasting impression in interviews and on the job.

Soft Skills Training

Master critical soft skills such as decision-making, problem-solving, time management, and customer service excellence to thrive in a dynamic work environment.

Participate in Weekday Problem-Solving Sessions led by Industry Experts

Engage in problem-solving sessions guided by industry professionals throughout the weekdays.

Enhance problem-solving skills through active participation on platforms like HackerRank and HackerEarth.

Acquire daily insights into new problem-solving techniques and strategies.

Access personalized doubt resolution sessions whenever needed to ensure continual learning and growth.

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Our Commitment to You

We are committed to your success. That’s why we offer:

100% Job Guarantee

We stand by our training program. If you don’t secure a job in an international BPO within a specified period after completing our course, we will refund 100% of your course fees.

Expert Guidance

Our dedicated team of career advisors will provide personalized support throughout your journey, from resume building to interview preparation.

Industry-Relevant Curriculum

Our curriculum is continuously updated to reflect the latest trends and demands of the global BPO industry, ensuring that you are always ahead of the curve.

We are committed to your success. Upon completing our course, you’ll be eligible for placement in top international BPO companies. What’s more, we guarantee a minimum 60% salary hike compared to your current package. With our extensive network and industry connections, securing a rewarding position in the global BPO sector has never been easier.

Let’s Learn Together

Why Choose Learning Saint for the PDP Excellence

Experienced Instructors: Learn from industry experts with years of experience in call center management and training.
Interactive Learning: Our classes are engaging, interactive, and designed to ensure maximum comprehension and retention.
Practical Approach: Gain practical skills and knowledge that you can immediately apply in your day-to-day work.
Supportive Environment: Join a community of like-minded professionals and receive ongoing support and guidance throughout your journey.

Ready to Take the Next Step?

Don’t let opportunities pass you by. Invest in yourself and your future today by enrolling in our personal development course. Accelerate your career growth, unlock new opportunities, and embark on a journey towards success in the global BPO industry. Reach out to us to learn more and take the first step towards a brighter tomorrow.